Eligible in-stock orders are prioritized for fast handling.
Canada-wide order support
Shipping & returns
Fast, reliable, Canada-wide service for essential medical supplies, with practical return support when an order needs attention.
Available on qualifying orders across Canada.
Return support is available for eligible unopened items.
Policy details
Clear expectations before and after your order.
Shipping options & rates
Available service options and order-specific rates are shown during the normal order flow.
Processing & dispatch
In-stock items are prepared quickly, with priority handling for essential clinic and facility supplies.
Returns & exchanges
Eligible unopened products can be reviewed within 28 days. Contact the team before sending items back.
Clinic accounts & Net-30
Approved clinic accounts can receive invoiced terms and practical support for repeat supply orders.
Damaged or incorrect items
Contact us with your order details and photos so the team can review the issue and help resolve it.
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